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Contracts of Lift Maintenance and Servicing!

Contracts of Lift Maintenance and Servicing!


Look for the professionals with proper work permit or the license. Additionally, the company should have liability insurance to take care of the damages or accidents that such tasks are usually vulnerable to.

When you have the contract in place, it will make sure that the servicing is efficient and time bound as you can keep a proper track on the work. Most importantly ensure they are aware and their services are regulated are thorough with the standard of quality and safety measures involved in Elevators and Escalators.

When you hire any maintenance or servicing company, make sure you have the contract in place. There are several things that come under maintenance or servicing a lift. Hence, it is best to understand the different tasks and get them documented in the contract.

In order to provide you with the best customer experience and retain you as their valuable customer, many servicing companies provide you with information that is useful. They educate the lift users and lift operators suitably on all matters concerning the elevator safety and quality in order to avoid any possible accidents and to handle the situation in emergency conditions.

Servicing Contract Duration

Decide on the tenure of the lift maintenance and servicing. If you choose for a long term contract then you will not be able to exit the contract until the term completes. Hence, you will have to be extremely careful when you are deciding on the duration. Always go for the short term clause and if you are satisfied with the services, you can always extend the contract by renewing it. If you are doubtful, you can always mention the exit clause. According to this clause, either you or the service company can choose to leave.

Servicing Checklist

After every maintenance or servicing, the executive should give you with the document that has the details related to the servicing job executed. In case of any emergency, the lift maintenance and servicing professionals run a check on the list and try to address the problem. On the other hand, it is also helpful in following the routine maintenance. If there are any repairs or replacements, the list will keep you updated and alert against any frauds. You can request the service company to offer you the checklist.

Servicing Time Frame

Lift maintenance is usually due every 12 months and is called the Annual Maintenance Contract.  It is best to have the time frame for servicing or repair mentioned in the contract. This is a precautionary measure to ensure that no mishap happens due to delayed maintenance or carelessness of the building authorities. Lift maintenance and servicing companies are prompt and send you reminders to service the lift periodically as per how it mentioned in the contract.

Servicing Charges

Annual charge for maintaining the lift has to be borne by the authorities of a commercial complex or may be the residents of a condominium.

The company will have separate charges for repairs, replacements or installations. Ideally, you should ask them for the quotes of different services. However, if you will be seeking the services on a regular basis, the company can quote you a comprehensive package. In either of the case, it is best to ask the company write down how much they would charge for different tasks.

Undoubtedly a good maintenance will ensure that the lift functions properly. It helps you to not only to keep the lift safe, reliable, and good condition but also ensures the safety of the users of the lift.



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